Zerobinario is a Italian based shop site that delivers globally pretty much anywhere in the World.
Due to the free shipping terms for orders and production schedules, most of our products take between 4 and 14 days to arrive but some products can very rarely take up to 4 weeks to be delivered in some South American and Asian countries. We will endeavour to deliver as soon as possible as no one likes to wait and we will keep you updated.
All orders should be shown in local currencies until the checkout page where the final price will be shown in USD but hover over the price and you will see the local price for your currency.
For Italian deliveries we expect your order to arrive within 3 to 7 days but may take longer depending on the item.
Please don’t order if you cannot wait this length of time.
If you have any questions or would like to know the whereabouts of your product then drop us an email at [email protected]
We try to respond to all emails within 12 to 24 hours and have visibility of your parcel in transit at all times.
Your order may be subject to VAT and/or import duties depending on the total value of your order.
Due to the complexity of international laws we cannot include those fees in orders.
You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value. Most countries this has never been an issue.
We will endeavour to send products separately to avoid this issue so you may receive multiple deliveries but you will receive your full order.
We do not guarantee delivery times on international shipments due to differences in customs clearing in individual countries, which may affect how quickly your product is inspected.
Shipping time varies by location. These are our estimates:
Europe 3-9 Business days
United States 5-14 Business days
Australia, New Zealand 5-10 Business days
Any questions then please pop us an email at [email protected]
International: 9-15 business days
Returns / Exchanges
We will gladly return/exchange items within 30 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please email us at [email protected] to initiate the process.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed within 3-5 business days.
*Please note international orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Zerobinario does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.